Shipping & Returns

Shipping

We can’t wait till you receive and enjoy your item(s)!! In order to ensure that you receive your order in a timely manner, please make sure you provide the correct street address and phone number –shipments cannot be made to a post office. We are not responsible for orders not reaching the destination if correct addresses are not provided by the customer.

We offer FREE SHIPPING via USPS Mail on all domestic orders, this takes between 2-5 days to deliver. If you want your order sooner, we also offer USPS Priority Express  for $22.95.

All the above shipping policies apply to domestic shipping within the USA.

Shipping to Canada is at $15 only!! Shipping takes about 7-14 days to deliver. If you need Express International Shipping to Canada, please contact us at before you place your order as the shipping cost might change. 

International Shipping for all other countries varies based on region. Please contact us for details. 

**Lina Zibdeh Cover Couture is not responsible for customs, duties, tax fees attributed to international shipments. 

Returns, Exchanges and Refund Policy

Our main goal is for you to be  satisfied with your purchase; you can return the product(s)  for up to 7 days from the date you received it. You will get a full refund or you can exchange it for another product, be it similar or not.  If the exchanged product is at a lower price, we will reimburse you the difference in the same method  you paid for your original purchase; or you can choose to keep the amount  as store credit for future purchases. If the product that you select is of higher price, you will be responsible  to pay the difference.

Any product you return must be in the same condition you received it; unworn, unwashed and undamaged. Please keep the receipt. Please contact us through our website so we can arrange the return or exchange of the item. Shipping costs of returns will be at your expense and will not be refunded (unless the refund is due to an error on our part) 

Sale items and  Clearance items are not eligible for exchange or refund. 

The processing time for exchange is about 10 business days following the reception of the product.

International refunds or exchanges are not eligible. Please make sure of your selections before proceeding with your order. 

Faulty Products:

We carefully check each of our products before they get to you. If, for any reason, one of our products you receive is not the right one or has a defect, please contact us via our website and we will replace it free of charge or provide a full refund, as appropriate.  In this case, we will also bear the shipping charges and pay you the cost of the return postage. If the returned product was found to be damaged due to the buyer’s misuse,  the buyer will be liable to the cost of the product and shipping charges.

Lina Zibdeh Cover Couture will only refund via the original method of payment.  Once we receive the package and review it, we will send you a confirmation email and refund you the money as soon as possible.

Order Cancellation

You can cancel your order as long as it has not been shipped. Please contact us via our website to cancel your order and to get information on the refund procedures.